T E c H C A B I N

Consolidated Utilities

UX/UI Redesign · WordPress Development

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Project Overview

Consolidated Utilities, a water and wastewater utility provider in Georgia, needed a modern digital presence to convey trust, reliability, and clarity of service. Their previous website was outdated, difficult to navigate, and lacked modern design elements that build credibility. We redesigned the website in Figma and developed it in WordPress, focusing on clean structure, professional branding, and improved navigation to enhance the experience for utility customers. The deliverables included full UX/UI design, WordPress development, brand alignment, and content structure improvements.

The Challenge

The old website had multiple issues: the design was outdated and did not reflect service quality, content was poorly structured, critical information such as services, reports, and contact details was hard to find, trust-building elements were lacking, and the mobile experience was weak.

Our Approach

We redesigned the website with a clean, trustworthy, utility-focused layout. Pages were structured for easier navigation and quicker access to key services. A modern, simple design system aligned with the brand was introduced, while mobile responsiveness and page load performance were improved. Finally, the website was built in WordPress with a stable, scalable setup to ensure long-term reliability.

Before → After

Before the redesign, the UI was outdated, navigation was confusing, trust signals were minimal, mobile responsiveness was weak, and performance was slow. After the redesign, the website now has a modern, utility-focused visual identity, a clear service structure, strong credibility elements, optimized responsiveness across devices, and improved page loading and flow.

Results

The final website delivers a professional and trustworthy digital presence, a clear user journey for visitors and utility customers, stronger brand perception, a fast and responsive WordPress build, and easy access to key information and services.

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